Pharmacy Supervisor

Overall Summary:
The Pharmacy Supervisor is responsible for supervising the day-to-day operations of the
pharmacy, ensuring the accurate dispensing of medications, compliance with regulatory
requirements, effective inventory management, and the delivery of excellent patient and
customer service. The role also involves leading and developing the pharmacy team while
supporting operational and business objectives.
Key Responsibilities:
 Supervise and oversee the daily operations of the pharmacy to ensure efficient
workflow and quality service.
 Monitor the accurate dispensing of prescription and over-the-counter medications
in accordance with physician orders and regulatory standards.
 Ensure compliance with all applicable pharmacy laws, regulations, company
policies, and standard operating procedures (SOPs).
 Lead, coach, and evaluate the performance of pharmacists, pharmacy assistants,
and support staff.
 Prepare staff schedules and ensure adequate manpower coverage.
 Monitor inventory levels and oversee the ordering, receiving, storage, and
distribution of pharmaceutical products.
 Ensure proper handling of controlled substances, narcotics, and regulated
medicines.
 Conduct regular inventory counts and reconcile discrepancies to minimize losses
and expired stocks.
 Coordinate with suppliers and the purchasing department to ensure the timely
availability of medicines and medical supplies.
 Review and verify prescriptions for completeness and accuracy before dispensing.

 Address medication-related concerns and provide appropriate pharmaceutical
guidance to patients and healthcare professionals.
 Investigate medication errors, customer complaints, and operational issues, and
implement corrective actions.
 Prepare operational reports, inventory reports, and other management reports as
required.
 Monitor pharmacy sales, productivity, and key performance indicators (KPIs).
 Implement quality improvement initiatives to enhance pharmacy operations and
customer satisfaction.
 Ensure the cleanliness, organization, and safety of the pharmacy area.
 Participate in audits, inspections, and accreditation activities.
 Perform other duties assigned by management.

Must be a graduate of Bachelor of Science in Pharmacy.
 Must be a licensed Pharmacist with a valid Professional Regulation Commission
(PRC) license.
 At least 3–5 years of relevant pharmacy experience, with a minimum of 1–2 years in a
supervisory or leadership role.
 Strong knowledge of Philippine FDA regulations, Good Pharmacy Practice (GPP),
Good Distribution Practice (GDP), and other applicable healthcare regulations.
 Experience in inventory management, procurement, medication dispensing, and
pharmacy operations.
 Proven leadership and people management skills with the ability to supervise, train,
and motivate a pharmacy team.
 Excellent organizational, analytical, and problem-solving abilities.
 Strong communication and interpersonal skills.
 Proficient in Microsoft Office applications and pharmacy management systems.
 Able to work under pressure, manage multiple priorities, and meet deadlines.
 High level of integrity, professionalism, and attention to detail.
 Willing to work flexible schedules, including weekends or holidays, if required.
 Experience in a clinic, hospital, retail pharmacy, or primary care facility is an
advantage.
 Knowledge of regulatory documentation, audits, quality assurance, and compliance is
highly preferred.